Help Center

Placing an order is easy! Simply select the items you want, place them in your cart, and when you’re finished shopping, proceed to checkout.

You also have the option to call us at 888-510-6958 to place your order directly with a customer service representative, or email us for assistance at info@tickledpet.com.

Registering for a Tickled Pet account has a variety of benefits. The account helps you remember what your pet’s favorite treats are, streamlines the ordering process, and notifies you when we run special promotional offers or sales.

We currently have four main shipping options:

1. Regular ground shipping within the contiguous United States (48 adjoining US states, plus Washington D.C.),as well as to PO and APO addresses. Shipping time is between 4-5 business days days

2. Express overnight shipping within the contiguous United States

3. Expedited two-day shipping within the contiguous United States

4. Retail ground shipping (formerly known as USPS parcel post and standard post) to addresses in Alaska, Hawaii, and Puerto Rico. Shipping time is up to business days, although the USPS warns that timeliness of service may be affected by the limited availability of transportation.

Regular ground shipping within the contiguous United States

Express overnight shipping within the contiguous United States

Expedited two-day shipping within the contiguous United States

Retail ground shipping to Alaska, Hawaii, and Puerto Rico.

We stand by our products and promise you 100% satisfaction on every order! If the products you order aren’t perfect, we’ll do our best to make things right.

Up to 30 days following the original purchase date, you’ll be eligible to an even exchange, credit, or full refund.

Steps for a refund/return:

1. Contact us at info@tickledpet.com regarding the issue

2. We will respond with follow-up instructions on how to proceed, if necessary sending you a free return shipping label and return merchandise authorization (RMA) number

3. Ship the product back to us in its original packaging, using the free shipping label

4. We will process your return within two weeks, issuing a full refund for the original purchase price to the credit card used to make the purchase (unfortunately, we do not refund the original shipping charges)

Please note that after 30 days, your claim will be subject to the discretion of our customer service team, and may be subject to restocking or return processing fees may be applied. Additionally, return shipping costs will not be covered.

The Empty Bag Guarantee is simple. We’re so certain your pet will love the delicious, high-quality food and treats we send you, that if your special pet won’t finish the bag, we’ll refund it!

Using our concierge service means you don’t need to trouble yourself logging on and making orders. We’ll automatically ship you the products your pet likes at the times you set so that they arrive on time and hassle-free. And you’ll get better prices to boot!

Here’s how it works:

1. After adding products to your shopping cart for the first time, check the box Save 10% with recurring order

2. Choose how often to receive your automatic orders using the dropdown menus

3. Click Checkout and continue with your order like normal

Each time you refer a friend to Tickled Pet, you’ll receive a coupon for 10% off your next Tickled Pet purchase!

It’s a simple, four-step process:

1. Tell your friend about Tickled Pet

2. Your friend places their first order

3. During checkout, your friend types your name, email, and the words “Refer a Friend” in the Additional Information > Order Notes section

4. We send you a coupon code for 10% off your next purchase!

There’s no limit to the refer a friend program - the more your refer, the more you can save!

TickledPet proudly supports our US Military Active Duty and Veterans. We honor their service and respect their call to duty with a special 15% discount that can be used on tickledpet.com . To set up your discount, please follow these instructions: 

Active Military: Please send an email from your military email address to info@tickledpet.com, and we will get your account set up. Your discount will be automatically applied to your orders when you checkout in your account. 
Veterans: Email in a copy of your military ID to get your account set up. We thank you for your service.

For any questions, comments or complaints, you can reach us via our customer service page here.

Our customer service representatives are also available via chat on this site and via the details below:

Phone: 888-510-6958

Email: info@tickledpet.com

The type of pet you own, and whether it is a dog or a cat (or something else), definitely affects the choices you have when it comes to choosing a pet food. Dogs and cats might seem similar to some people, but one of the biggest differences between them is in the food they eat.

Cats are obligate carnivores, meaning meat (or chicken, or fish) needs to be their primary food source. Dogs, on the other hand, are omnivores, and also require plenty of fiber in their diet.

There is some crossover between the food and treats, and some Tickled Pet products can be fed to dogs and cats alike. Nevertheless, we have separate pages for dogs and cats.

Please note as well, that the type of food your pet needs can also depend on the size and age of your pet.

The difference between pet food and treats is similar to the difference between human food and treats. When we think of food for ourselves, we know our diet needs to be complete and balanced. Treats are meant to supplement our regular diet - not replace it.

The same rule applies to pets. The food they eat - meaning their regular meals - needs to be balanced and healthy, providing all the nutrients they need.

Their treats also need to be healthy, and are meant to intermittently supplement and fortify the regular diet. Treats cannot replace regular food, but they most definitely necessary to help maintain overall and dental health, and they are also great for fun, rewards, and training.

There is a definite overlap between treats and chews - treats can be chewy and chews can serve as special treats for your pets. Sometimes, even, “treats” and “chews” are interchangeable.

However, in general, the purpose of a treat is to supplement your pet’s regular diet in a healthy way - for fun, to reinforce and reward good behavior, or for training.

Chews are in order to:

• Keep jaws, teeth, and gums healthy
  
• Reduce plaque and tartar buildup
  
• Relieve boredom
  
• Ease anxiety and stress
  
• Reduce the pain caused by incoming teeth in younger pets
  

A bully stick is a chew made from the pizzle or penis of a bull. The bully sticks we carry are made 100% from high quality USA beef, and use non-chemically treated, non-imported, non-irradiated, USA-sourced ingredients. They promote dental health and encourage healthy chewing habits.

The amount of treats your pet can have on a daily basis depends on what kind of pet it is, how old it is, and what size it is - these all factor into its dietary requirements. You should ask your veterinarian to weigh in on this, with advice tailored to your pet.

The amount you treat your pet also depends on the size of the treat and the ingredients - the amount of protein and fiber content - in the treat itself. You don’t want to overfeed your pet. To that end, smaller treats can usually be given multiple times per day. Larger treats and bully sticks should more likely be limited to one per day.

Animals need clean teeth - just like people. Simply by giving your pet high quality chews helps keep their teeth and gums healthy and strong. That’s what many of our treats and chews are specially designed to do - to promote dental hygiene, encourage healthy chewing, and help clean teeth and gums.

We advise matching chews to your pet’s size, preference, and personality. For example, if your pet is an aggressive chewer, it may need a product that is firmer and tougher to chew.

That said, keep in mind that in addition to chews, your pet’s teeth and gums could probably use a regular brushing, as well as a trip to the vet for a proper checkup and cleaning.

Yes! That’s why we founded Tickled Pet - to make sure your pet would be happy and healthy!

We use premium, all-natural ingredients of the highest quality, use non-chemically treated, non-imported, non-irradiated, USA-sourced ingredients wherever possible, and avoid additives and preservatives to make sure that all our products are:

• Wholesome

• Healthy

• Delicious

We’re proud to say that the vast majority - 99% - of our treats are made right here in the USA.

If a product isn’t from the USA, it’s because it’s not available here - like, for instance, our premium golden Himalayan yak dog chews.

It’s simple! Single ingredient means there’s only one ingredient in the package you’re buying.

Single or limited ingredient food and treats are our response to concerns from many pet owners about sensitivities or allergies their pets have to more commercial brands, which could cause fur, skin or gastrointestinal issues. By focusing on premium, single ingredient products, we aim to eliminate these concerns.

Please note that it could be a good idea to get several different types of treats, so that your pet can enjoy a more balanced, diverse, well-rounded diet, with all the nutrients it needs.

We pride ourselves on our carefully selected Grade-A products, which are superior to many commercially available treats in that they contain only single ingredients of the highest quality and are made in a wholesome and healthy manner.

If you want the best, healthiest, most nutritious, made-in-America treats for the pet you love, Tickled Pet is for you.

The fresh pack is Non-toxic. This is a silica gel moisture absorber. It is food and pharmaceutical grade and approved by the FDA. The packs state CONTAINS A HARMLESS ABSORBENT. The contents of the packet, silica gel, is basically sand and it is not harmful if swallowed. We do not recommend that your pet would eat this even though it is harmless. 

Fish skins are rich in collagen and are popular as a raw material for skin care products and vegetarian gelatin. Since fish skins are between four and seven percent of the fish’s total weight, they are an endless, sustainable commodity. 

Collagen is a key component in both vertebrates and invertebrates and is generally found in the tendons, bones, cartilage and connective tissue of mammals. Past studies have shown that collagen represents about 60% of the animal’s body protein and 30% of all the organic matter of the source animal.

In dried fish skins, collagen is in its original, untreated form. 

Chinese practitioners have believed for thousands of years that when skin is damaged, the cure is to consume skin. Popular science has supported that finding in recent decades, as collagen has become more and more popular as a proven health product. Collagen has been shown to strengthen skin, through improving its hydration and elastic properties. Natural wound repair and joint relief are both aided by collagen properties. Collagen in the muscles keeps them strong while less acne is another proven benefit. 

As mammals age, the body no longer produces collagen as efficiently. A daily collagen supplement is advised. 

It is clear that people and pets need collagen daily. For dogs, there is no richer source than dehydrated, scale reduced fish skins.

Our treats are produced in FDA/USDA approved plants that have either food standards or the highest standard for pet food (GFSI). 

None of our treats have a pledge for irradiation.  

Our plant is approved for export to Canada and Korea, where we have to meet the following standards. 

All poultry is heated over 57°C for 14 minutes , and/or 74°C for 5 minutes. 

All Bovinae(Cattle) is heated to 70°C for 30 minutes ,79°C for 30 seconds or 90°C internal temperature.  

Fish items and Dairy items have no time/temperature requirements, since our fish drying has a better result at lower temperatures.  

Sweet Potatoes we can dry under 115°F so they can have the RAW stamp on them ,  however we have heated them up to 125°F. 

Irradiation,is something we have talked about doing , by microwaves , but since our raw materials are sourced , produced in highest standard plants , we don't see immediate need for doing that at this time. 

Twisted cod skins are Twisted skins.  

Rolled cod skins are Rolled skins 

They have the same single ingredient but it is a difference in appearance. 

They originally are one skin , that is either twisted or rolled before cut in to size. 

The lung has come in contact with Bile. This happens in the slaughterhouses when they are gutting the animals,  the gallbladder breaks and colors everything that it lands on.     

Bile is not harmful , it is basically a digest aid, and is a bit alkaline and has this strong green pigment in it. Bile serves the purpose of breaking down fats in digestion. When dried it is not harmful at all , all the Lipase enzymes are deactivated but the pigment in the bile fluid is hard to wash away in the raw material, and becomes visible when the lung dries out. We strive to take these green pigmented pieces out during packaging , however it happen that we oversee and this goes in to the bag.

Capelin is a small fish that reaches 2 years of age  when fished.  Mercury can only be measured in fish that reach old age like Halibut and Orange Roughy , Some Tuna species and fish that accumulate mercury over 100 years. 

Capelin feeds from Zooplankton and Copepods feed from Zooplankton . So basically this fish is a vegetarian. 

Mercury levels in Capelin are not generally measured because of the above facts. 

No it is not ! 

Salmon oil and Wild Alaskan Salmon oil is not the same thing.  Salmon oil is widely available from farmed salmon only.   It is a cheaper product that that is not from a wild natural source.

Tickled Pet only carries a Wild Alaskan Salmon oil from sustainable annual fisheries of Wild Salmon in Alaska.   Fatty acids in the oils are derived from natural sources and the antioxidant astaxanthin that gives the salmon oil the color is natural as well .  

Salmon Oil from farmed salmon has their fatty acids coming from the food that is fed to them. The Omega 3 is coming from marine and vegetable sources , but recently they have started to produce omega 3 in land based algae plants.   The antioxidant astaxanthin synthesized, yielding a molecule that is  is not from a natural source with identical chemical structure. 

Tickled Pet will stick to our principles of delivering only products that are Natural and Sustainable

In the beginning of the year we launched Salmon Skins in a 6 oz bag ,  the strips are 8” long and cleaned of all the scales.   The reception has been beyond what we expected and sales exponential so we have had troubles keeping them in stock.

We introduced at Global Pet Expo in Florida wet food topper , a  single ingredient , Salmon and Cod topper in a retort bag.  The uncertainty of the pandemic however discouraged us to launch it and we are keeping the launch on hold.    

We have launched scale free Haddock skins that are only available on our website

Wild Atlantic Capelin is a new item, since the fishery of Icelandic Capelin was stopped to keep the stock sustainable.   Earlier this year there was a recall of capelin from other producers than Tickled Pet.  Our product was tested by USDA and approved. 

We also will be adding Herring to our category in the next few months. 

Lamb Lung as a cat treat is something we are looking into.  We have found that our cats love them and scratch the bags open to get them so they must be very irresistible. 

Same applies to Beef Lung , the cats love them as well , we are looking in to the production side of them.

There is a lot of research behind development of new single ingredient products.  Since we are limited to single ingredient low odor natural pet treats.  In the beginning we found that sourcing of high-quality raw materials is one of the keys to success. In our lab, research and development has been focused on drying processes to maintain quality of appearance and chewiness or crisp of our products.

Our focus has also been on low odour and we found that sourcing of raw materials from producers that have food grade standards in their plants is a key thing, as well as the cleaning stage and drying processes.  

How to produce the perfect Sweet Potato for a dog?  It is an art to have the sweet potato chewy and soft and maintain shelf stability without using any chemicals or additives.  The sweet potato can be dried at lower temperature to be able to keep it raw.  At a higher temperature which we have been using we have more even drying of the product and it has enabled us to keep them softer and more even colour. 

When dealing with Natural whole fish products such as the Capelin and Herring there is a fluctuation in protein, fat, and water contents of the fishes within the year.  To be able to deliver the best product the fishes must be sourced in the right time of the year to be able to deliver outstanding products.

Pet industry is growing and natural treats are becoming more popular, and single ingredient and limited ingredients are becoming more popular over processed multi ingredient treats.    Pet parents have found that products with long ingredient lists where many of the ingredients are processing aids with the only function is to get the product through the processing plant is not what their pet needs today.

Families have taken their pet in as a family member and care about their pet like one of the children. Many pet owners select the foods they have accordingly. 

When selecting food for ourselves we know that processed foods are somewhat an unhealthier choice than choosing natural Fish, Meat or Vegetables.  Balanced diet is what we are aiming at for ourselves.  

The pet industry does not trust pet parents to care for their pets the same they do with their children.   Pet foods have the burden of having to have all the ingredients needed to be a balanced diet to be considered as a pet food.  This makes the processing of pet foods unnatural and processing aids and balanced diet packages must be included and mixed into the pet food.    

Pet treats however do not have this burden of balanced diet

We only produce single ingredient natural treats for dogs and cats from sustainable sources. 

Single or limited ingredient food and treats are our response to concerns from many pet owners about sensitivities or allergies their pets have to more commercial brands, which could cause fur, skin or gastrointestinal issues. By focusing on premium, single ingredient products, we aim to eliminate these concerns.

Our customers find our products in pet speciality stores that focus on the healthy natural pet. Single Ingredient, sustainability and wild source are keys that our customers look for.  They want to be sure that their pet gets a treat that is safe, healthy, natural, and has essential proteins and fats in them.  Low odor is also something that most consumers are looking for ,  they want to be able to handle the treats without having to wash their hands after.  At Tickled Pet we are doing our uttermost to meet this demand.

Fish Skin treats have become extremely popular in the last years.  We have met that demand by supplying Cod and Salmon skins that have only one ingredient and are natural and sustainable.  Our fish skins are unique in the market in a sense that we clean off the scales, that reduces waste and increases the protein content of the skins.   The source of protein is natural from the cleanest oceans in the world and it has an extremely high amount of collagenous proteins. In fact, fish skins are the main source for collagen that is used for food additives and cosmetic products that is not from a bovine source.  Fish protein has all the essential amino acids a dog needs for a healthy cell reproduction.

Fish proteins score very high in protein quality of 82-85% net protein utilization , meaning up to 85% of the consumed fish protein can be utilized by the dog to build muscle or produce any kind of operation within the body.  Fish proteins score higher than protein isolates from milk that are normally used in protein drinks for bodybuilders.

Tickled pet have also met the demand of supplying food toppers from Cod and Salmon.  The boneless fish is simply dried and can be used as a treat or as a topping over the pet food. This dried fish has similar properties in protein quality and essential proteins as the fish skins.  The omega 3 essential fatty acids can also be found in the toppers. The Wild salmon has higher fat content and therefore a bigger portion of essential fatty acids.  

We also supply Wild Alaskan Salmon and Pollock oil as a supplement for providing the essential fatty acids from a natural source as a topper for dog food.

In the meat category we see that Lamb Lung is extremely popular by the natural dog food buyer.  Tickled Pet Lamb Lungs are made from grass fed lamb and all the source of proteins and fats are from a natural source, where the lamb is free range and is feasting in wild nature from spring to fall.   Lamb Lungs have essential amino acids and essential fatty acids in them like the Omega 3 fatty acids. 

Beef Lungs are widely popular as training treats, or as a natural treat for any occasion.

They are popular because they are fairly priced and are made 100% from high quality USA beef lung, and use non-chemically treated, non-imported, non-irradiated, USA-sourced ingredients.

Beef Jerky is a beef protein chew made from the beef esophagus and is good alternative to bully sticks for dogs.  This is a single source protein with nothing added.  Esophagus can in fact be eaten by humans and a hanger steak has a small portion of esophagus it in.  TickledPet Beef Jerky is dehydrated in strips and makes a good chew for any size of a dog.  Chicken Jerky sells always well , they are made from American chicken breast and are not something that we would put in the same category as the lamb lungs and beef lungs , it is more of a treat than a chew that last.  

Lastly we pride ourselves in carrying low odour American sourced and made bully sticks. 

In the vegetable category the Sweet Potatoes have become surprisingly popular.  Apparently many dogs find them delicious. Dehydrated Sweet potatoes are very close to being fresh , they have been simply dehydrated to preserve all the nutrients , as the water is vaporized. 

To maintain the single ingredient status , we only carry Yak Chews made from pure Nepalise Yak milk.